New Patients

Everything you need for your first visit.

Prepare for your appointment and find the practical details for a smooth visit to Hashemi Eye Care in Encino.

Hashemi Eye Care

16542 Ventura Blvd #515Encino, CA 91436Monday-Friday, 8am-5pm

At a Glance

Plan for a smooth, productive appointment.

15 minearly arrival
60-90 mintypical neuro-ophthalmology visit
5th floorEncino office suite

First Visit

What to bring

Bring the records and everyday vision items that help the doctors understand your full eye and medical history.

  • Photo ID, such as a driver's license or passport
  • Medical and vision insurance cards, if applicable
  • Current medication list with dosages
  • Prior records, imaging, MRI or CT discs or links, visual field tests, and OCT reports
  • Referral paperwork from your doctor, if one was provided
  • Current glasses, contact lenses, and any eye drops you use

What to Expect

Your appointment flow

Curious what the doctor actually checks at each step? Read what to expect during a comprehensive eye exam.

01

Arrive 15 minutes early so the visit can start smoothly.

02

Expect a detailed medical history review, eye examination, and discussion of findings.

03

Neuro-ophthalmology evaluations may take 60 to 90 minutes because they often require more testing.

04

Your pupils may be dilated, so bring sunglasses and consider arranging a ride home.

Care Options

In-person, telehealth, and second-opinion visits.

The office will help determine the right visit format for your location, records, and clinical needs.

Telehealth

Hashemi Eye Care offers in-person and telehealth evaluations. Telehealth availability depends on patient location and clinical suitability; contact the office to confirm.

Second opinions

Hashemi Eye Care offers second-opinion consultations. Contact the office to confirm which records are needed and whether an in-person or telehealth visit is appropriate.

Referrals

A physician referral is not always required, but some insurance plans require referral paperwork.

Insurance and Location

Before you come in

Neuro-ophthalmology visits are generally handled through medical insurance rather than routine vision benefits. Please contact the office before your visit so the team can help verify your plan.

Insurance

Most services are billed through medical insurance; coverage varies by plan.

Have your insurance cards ready when scheduling. If your plan requires referral paperwork, bring it with you or send it before the appointment.

Parking

The parking entrance is behind the building on Rubio St. Parking is $10 per hour; ask the front desk to stamp your ticket for 50% off.

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Questions

We are happy to help before your visit.

Call the office or send an appointment request if you need help with records, insurance, directions, or appointment preparation.